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IT 212 HELP DESK AND SUPPORT SPECIALIST • 5 Cr.

Department

Information Tech

Description:

This course introduces the student to a broad range of topics about what an entry-level user support specialist is expected to know, includ ing knowledge, skills and abilities they need to find employment in the support industry. It is recommended that students have familiarity with Microsoft Office Suite and good keyboarding skills. Colisted with CAT 212.